How it works

You provide the space, we handle everything else.

Installation, restocking, cleaning and maintenance: VICI Distribution takes care of everything, at no cost to your organisation.

The service

4 steps, no workload for you

  1. 1

    Installation

    We deliver and install the machine free of charge, at the location chosen with you.

  2. 2

    Restocking

    We restock the machine regularly, at times agreed with you, with checked products.

  3. 3

    Cleaning

    The machine is cleaned at every restock, so the area always stays clean.

  4. 4

    Maintenance

    If something breaks down, we fix it. A contact number is displayed on the machine.

The partnership

How a partnership works

  1. Site visit

    We visit your premises and discuss your needs.

  2. Choosing the location

    A busy, sheltered spot with a power socket nearby.

  3. Installation

    The machine is delivered, installed and stocked, at no cost to you.

  4. 3-month review

    We review together: sales, feedback, adjustments.

  5. Renewable one-year contract

    If the review is positive, the partnership continues.

Our commitments

Hygiene, security, responsiveness

  • Checked products

    Freshness and dates checked at every visit.

  • Cleaned at every restock

    Machine and surroundings left clean.

  • Locked machine

    Only our team can access the stock and cash box.

  • Contact displayed

    A number on every machine to report a problem, with a response within 2 hours in Thiès and 24 hours in Dakar.

FAQ

Your questions answered

How much does it cost the organisation?

Nothing: the machine is installed free of charge and VICI Distribution handles restocking and maintenance. The organisation receives a commission on sales.

Who looks after the machine day to day?

VICI Distribution: restocking, cleaning and maintenance, at times agreed with you.

What happens if it breaks down?

A number is displayed on the machine. We intervene within 2 hours in Thiès and 24 hours in Dakar.

Which products are offered?

Drinks, snacks and healthier options. The selection can be adapted to your organisation.

Which payment methods?

Cash payment.

Is the machine available 24/7?

It is available during your organisation’s opening hours.

Can we stop if it doesn’t suit us?

Yes: the partnership starts with a 3-month trial period, followed by a joint review.

Is your organisation interested?

Let’s talk about your site: we visit it and suggest the right location. No commitment.